ISO20001 Information Technology Service management system certification

ISO20001 Certification Introduction:

ISO20000 is the world's first international standard for the field of information technology Service Management (IT Service Management), the ISO20000 information technology service management system standard represents the basis for widely recognized principles for evaluating IT service management processes. The standard defines a comprehensive set of closely related service management processes.

ISO20001 certification refers to the establishment of an organization's information technology service management that complies with the ISO20000 standard and thus passes the ISO20001 certification.

ISO20001 certification Features:

To obtain the industry's widely recognized international certificate ISO20001 certification;

· Reach agreement with business and suppliers on service quality and service commitment, and establish a unified communication platform with business and suppliers; Achieve IT service management objectives that are satisfactory to all stakeholders;

· Improve the availability, reliability and security of IT services to provide high quality services to business users;

· Continuously optimize service process, improve service level, and improve business satisfaction;

· Improve project availability and ensure timely delivery;

· Improve the return rate of IT investment of the organization/enterprise in general, and enhance the comprehensive competitiveness of the organization/enterprise;

· Establish a set of effective continuous improvement mechanisms and internal control mechanisms for the IT department;

· Clarify the combination of IT management costs and organizational/enterprise business strategy and IT strategic objectives, improve the existing IT service structure and resource allocation, and make the use of various IT resources in line with the company's business strategy and IT strategic objectives;

· Monitor management processes and evaluate performance by establishing optimized and transparent management processes and definitions of responsibilities and responsibilities; Reduce management costs and risks of IT operations;

· Easy to integrate service management process and other management systems, such as information security management system ISMS, quality management system ISO9000, etc.;

· Integrate the existing management system and business processes, standardize the service level of the IT department, standardize the work flow, and reduce the risks caused by personnel changes;

· Improve the professional quality of relevant staff in IT department, improve their service ability and work efficiency;

· Improve the overall operation and inter-departmental communication ability of the IT department.

To learn more about the ISO20001 certification process and fees, please call Mr. Chen directly at 0755-27753399 13828761196